Meet the Instructors
Robyn Klose; RDH
Tammy Hughes; DAII
Melanie Fetzer; RDH
Sandra Vicioso
Robyn
Klose; RDH
Robyn is a founding partner of The Dental Assistant Academy of WNY. She has over 16 years of dental experience. Robyn has worked as a Dental Assistant, Dental Receptionist and Clinic Coordinator in New York and Washington State before graduating in 1999 as an RDH. She is licensed in both North Carolina and New York. She has been practicing Dental Hygiene for over 11 years and has been directly involved in practice management the past six years. She has traveled nationwide to further her dental education with Las Vegas Institute for Advanced Dental Studies as well as Genr8tion Next and ACE. She is a proud member of the American Dental Hygiene Association. Robyn is always working to advance her knowledge in new science, research and technology training.
Robyn has combined all this acquired knowledge and personal experience to help create an inspired, effective, and motivational curriculum that refines the systems surrounding the patients total experience with a dental practice.
Her extensive exposure to most forms of practice management and dental systems, as well as her strong focus on patient satisfaction, makes her a specialist in her field. She resides in Wake County with her husband and two sons.
Tammy Hughes; DAII 
Tammy Hughes, founding Partner
of The Dental Assistant Academy of WNY, has enjoyed twelve years of career
success in the dental industry. She has worked in the
capacity of DAII, Front Desk Receptionist, Manager and Consultant. Her
expertise is in New Practice and Team Development. She
is a motivated leader that instinctively understands the business
of dentistry. Tammy has successfully built staffed and
coached new dental offices throughout North Carolina. With
extensive knowledge in all aspects of dental care, she has the
business savvy and technical skill to lead any team to success!
A
NC native, she resides in Wake County with her husband and two
sons.
Melanie Fetzer; RDH
 Melanie graduated from Erie Community College in 1999 and is an RDH with over 8 years of dental experience. She has worked in many aspects of the dental profession from general dentistry,pediatrics and public health.
She was an integral part of organizing and running a state funded sealant program to underprivileged school age children in the Southern Tier region of New York State. She also enjoys public speaking to area schools and health fairs on the importance of good oral healthcare.
A NY native, she currently resides in Erie County with her husband and two children, Connor and Courtney.
Sandra Vicioso
 She has worked in all areas of the dental field to include oral surgery, pediatrics, endodontics, administrative front desk and management. In addition to teaching at the Dental Assistant Academy, she currently works with the Maxillo-facial Surgeons at the University of Buffalo. Sandra came to WNY four years ago from the Bronx N.Y and currently resides in Cheektowaga. She looks forward to sharing her love and knowledge of Dental Assisting with her students.
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